At NH Beauty Supplies, we take great pride in the quality and durability of our beauty instruments and pet grooming tools. Your satisfaction and confidence in our products are extremely important to us. This Warranty & Guarantee Policy explains what is covered, what is not, and how you can claim warranty support.
1. Quality Guarantee
All NH Beauty Supplies products come with a 30-Day Quality Guarantee.
If you experience any manufacturing defect within this period, we will:
✔ Replace the item or Issue a refund (based on your preference)
This guarantee covers defects resulting from:
Manufacturing faults
Material defects
Poor workmanship
2. What Our Warranty Covers
Our warranty applies to the following issues:
Broken or loose parts upon arrival
Faulty mechanisms (e.g., loose screws, misaligned blades)
Tools that do not function as intended due to manufacturing errors
Rusting or corrosion within 30 days (only if the product was used according to care instructions)
3. Warranty Period
30-Day Replacement Warranty for manufacturing defects
After 30 days, warranty claims cannot be accepted
Proof of purchase is required to validate the claim
4. Exchange & Replacement Process
If your product is eligible, we will:
Send a replacement of the same item
Replace it with a similar product (if original is unavailable)
Offer store credit or refund (in special cases)
Shipping fees for warranty replacements may vary depending on your location.
5. Warranty Claim Requirements
To file a warranty claim, please provide:
Full name
Order number
Clear photos or videos showing the defect
Description of the issue
Date of purchase
Send all details to:
📩 Email: nhbeautysupplies@gmail.com
Our team will respond within 1–3 business days.
6. Return Shipping for Warranty Claims
If the defect is confirmed, NH Beauty Supplies may cover return or replacement shipping (depending on region).
If the item is found not defective, the customer may be responsible for shipping costs.